The Downtown Seattle Association (DSA) was facing serious challenges from inefficiencies in managing its constituent records and communications across its three divisions. NexTec Group designed a constituent management solution based on the robust Microsoft Dynamics CRM platform.
- Simplified tracking of revenue and taxes
- Constituent self-service portal boosts service levels
- Automated marketing streamlines campaign management
“NexTec was honored to help the DSA simplify a very complex set of challenges with a comprehensive and automated solution that helped better meet the needs of its constituents.”
Russ Harper, Vice President, NexTec Group